Join Us!

At NeuroPace, employees are our greatest asset. We are continually searching for solution-oriented individuals who can bring energy and creativity to our growing workforce. At NeuroPace, our success depends upon our ability to recruit and retain the most talented, enthusiastic and dedicated people we can find and providing them with a dynamic and challenging environment in which to thrive.

NeuroPace is proud to be an equal opportunity employer and values the contributions of our culturally diverse workforce.

NEUROPACE, INC. IS AN EQUAL OPPORTUNITY EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, GENDER, SEXUAL ORIENTATION, NATIONAL ORIGIN, MARITAL STATUS, PHYSICAL OR MENTAL DISABILITY, MEDICAL CONDITION OR AGE.

Opportunities

Regulatory Affairs Coordinator - Mountain View

Job Description: 

Support the Regulatory Affairs and Labeling Department in activities associated with preparing and submitting documentation to regulatory agencies such as the U.S. Food and Drug Administration. The functions in support of the regulatory team will be to format and finalize regulatory submissions, coordinate electronic and paper based submission production and shipments, maintain regulatory files, and track submissions and payments. The functions in support of labeling will be to coordinate the review of Literature, Educational, Advertising and Promotional (LEAP) Materials.

Responsibilities:

  • Edit and format submission documents of considerable complexity and size in MS Word, and prepare hyperlinked pdf format files.
  • Edit, format, and prepare spreadsheets in MS Excel.
  • Pay and track submission and application fees.
  • Coordinate submission and application preparation, including inventory of supplies.
  • Retrieve documents from Design History File and Document Control and other sources, and create PDF files of materials referenced in regulatory submissions.
  • Create validated regulatory submission eCopies, and file paper copies.
  • Prepare and coordinate submission shipments.
  • Maintain submission and application status trackers.
  • Coordinate cross-functional review of LEAP materials, including assisting regulatory team with related file research, and obtaining internal approvals.
  • Maintain regulatory submission and LEAP files.
  • General assistance as needed in Regulatory Affairs and Labeling projects and during internal and external audits.
  • Assist in the preparation of standard operating procedures and work instructions.
  • Contact regulatory agencies regarding submission and user fee processing.
  • Administrative support such as organizing conference calls, ordering food for meetings, making reservations, making travel arrangements, etc.

Requirements

  • Requires highly advanced computer skills in Word and Adobe Acrobat.
  • Requires Excel and Power Point proficiency. Visio experience is a plus.
  • Requires a minimum of a H.S. diploma or equivalent – college degree preferred
  • Prior experience in a regulatory affairs department highly preferred.
  • Minimum of 4-6 years’ experience in team support or administrative assistant capacity, preferably in a medical device, biotech, pharmaceutical company, or hospital setting.
  • Familiarity with document searches on FDA’s website and FDA submission software is a plus.
  • Excellent organizational and administrative skills and a superior attention to quality and detail are critical to this position.
  • Excellent time management skills and written and verbal communication skills with a variety of individuals including NeuroPace senior staff are a must.
  • Ability to work independently as well as in a team environment.
  • Proven ability to multi-task and prioritize duties of varying skill levels, and to focus on and adapt to changing priorities.
  • Energetic, positive, flexible, and team-oriented.
  • Must be articulate, proactive, responsive to deadlines, detail-oriented, and able to prioritize multiple tasks.
  • Experience with enterprise-wide document systems is a plus.
  • Schedule flexibility, ability and willingness to work occasional overtime during crunch times.

Therapy Consultant - San Francisco Bay Area

Job Description:

  • Set an aggressive sales strategy and sales plan to develop new accounts and to grow existing account business.
    • Develop physician champions for product adoption in both new and existing accounts while increasing the user base per generator.
    • Drive successful market development activities from planning to end results, with particular efforts to strengthen key referral networks
  • Implement a targeted approach to growing the business, including action plans that utilize strategic selling sales methodologies
    • Incorporate tactical selling skills through proficiency in selling language that includes consultative or solution-need selling
  • Establish excellent relationships with physicians allied health professionals; specifically epileptologists, neurologists and neurosurgeons in the territory.
  • Manage effective customer education and training; driving participation in specific company sponsored educational and training programs
    • Educate customers on the merits and proper clinical usage of RNS® System through presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, clinical sheets, iPad, manuals etc.).
  • Manage patients through all phases of the clinical process, as well as educate them on the features and benefits of NeuroPace products
    • Work with customers and Field Clinical Engineers to implement Patient Education Programs at key accounts
    • Work with Field Clinical Engineers to support patient education events including EFA Meetings and support groups
  • Partner with Field Clinical Engineers to achieve business goals set forth within the territory/district and document quarterly activities utilizing provided business tool(s)
    • This includes Caspio for patient pipeline management and Salesforce CRM
  • Work in close cooperation with Regional and National Sales Management regarding all aspects of territory performance, including overall sales, customer satisfaction, execution of business plan, and reporting mechanisms.
  • Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to identify key decision makers

Requirements:

Qualified candidates will have the following professional skills for this unique opportunity:

  • Bachelor of Science or Bachelor of Arts required, advanced degree such as an MBA a strong asset
  • Minimum 8 years sales experience within the medical device industry.  Experience with Class III implantables highly desired
  • Proven track record as a consistent top sales performer, preferably in a neurologic focused industry with active implantables, cranial (ENT) implanted devices, or in sales of imaging/robotics/navigation systems for minimally invasive neurosurgery
  • Demonstrated success as an individual performer yet effectively leverage team selling to meet and exceed customer needs
  • Proficiency in strategic account planning and written development plans
  • Demonstrated success in working collaboratively with corporate contacts such as Field Clinical Engineers and case management teams to aid clinicians in their epilepsy practice
  • Consistent performance under corporate Business Conduct and AdvaMed compliance.
  • Demonstrated verbal, written communication and presentation skills
  • PC and mobile based communication at a professional level, suited for peers, for corporate and for customer contact
  • Business analysis and sales tracking skills
  • Required travel to customer clinics, hospitals and offsite meetings approximately 70%-80% of the time
  • Valid Driver’s License

Physical Requirements

  • The physical demands of the position require full mobility along with transporting product bags, up to 35 pounds.

Therapy Consultant - Chicago, IL

Job Description:

  • Set an aggressive sales strategy and sales plan to develop new accounts and to grow existing account business.
    • Develop physician champions for product adoption in both new and existing accounts while increasing the user base per generator.
    • Drive successful market development activities from planning to end results, with particular efforts to strengthen key referral networks
  • Implement a targeted approach to growing the business, including action plans that utilize strategic selling sales methodologies
    • Incorporate tactical selling skills through proficiency in selling language that includes consultative or solution-need selling
  • Establish excellent relationships with physicians allied health professionals; specifically epileptologists, neurologists and neurosurgeons in the territory.
  • Manage effective customer education and training; driving participation in specific company sponsored educational and training programs
    • Educate customers on the merits and proper clinical usage of RNS® System through presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, clinical sheets, iPad, manuals etc.).
  • Manage patients through all phases of the clinical process, as well as educate them on the features and benefits of NeuroPace products
    • Work with customers and Field Clinical Engineers to implement Patient Education Programs at key accounts
    • Work with Field Clinical Engineers to support patient education events including EFA Meetings and support groups
  • Partner with Field Clinical Engineers to achieve business goals set forth within the territory/district and document quarterly activities utilizing provided business tool(s)
    • This includes Caspio for patient pipeline management and Salesforce CRM
  • Work in close cooperation with Regional and National Sales Management regarding all aspects of territory performance, including overall sales, customer satisfaction, execution of business plan, and reporting mechanisms.
  • Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to identify key decision makers

Requirements:

Qualified candidates will have the following professional skills for this unique opportunity:

  • Bachelor of Science or Bachelor of Arts required, advanced degree such as an MBA a strong asset
  • Minimum 8 years sales experience within the medical device industry.  Experience with Class III implantables highly desired
  • Proven track record as a consistent top sales performer, preferably in a neurologic focused industry with active implantables, cranial (ENT) implanted devices, or in sales of imaging/robotics/navigation systems for minimally invasive neurosurgery
  • Demonstrated success as an individual performer yet effectively leverage team selling to meet and exceed customer needs
  • Proficiency in strategic account planning and written development plans
  • Demonstrated success in working collaboratively with corporate contacts such as Field Clinical Engineers and case management teams to aid clinicians in their epilepsy practice
  • Consistent performance under corporate Business Conduct and AdvaMed compliance.
  • Demonstrated verbal, written communication and presentation skills
  • PC and mobile based communication at a professional level, suited for peers, for corporate and for customer contact
  • Business analysis and sales tracking skills
  • Required travel to customer clinics, hospitals and offsite meetings approximately 70%-80% of the time
  • Valid Driver’s License

Physical Requirements

  • The physical demands of the position require full mobility along with transporting product bags, up to 35 pounds.

Therapy Consultant - Denver, CO

Job Description:

  • Set an aggressive sales strategy and sales plan to develop new accounts and to grow existing account business.
    • Develop physician champions for product adoption in both new and existing accounts while increasing the user base per generator.
    • Drive successful market development activities from planning to end results, with particular efforts to strengthen key referral networks
  • Implement a targeted approach to growing the business, including action plans that utilize strategic selling sales methodologies
    • Incorporate tactical selling skills through proficiency in selling language that includes consultative or solution-need selling
  • Establish excellent relationships with physicians allied health professionals; specifically epileptologists, neurologists and neurosurgeons in the territory.
  • Manage effective customer education and training; driving participation in specific company sponsored educational and training programs
    • Educate customers on the merits and proper clinical usage of RNS® System through presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, clinical sheets, iPad, manuals etc.).
  • Manage patients through all phases of the clinical process, as well as educate them on the features and benefits of NeuroPace products
    • Work with customers and Field Clinical Engineers to implement Patient Education Programs at key accounts
    • Work with Field Clinical Engineers to support patient education events including EFA Meetings and support groups
  • Partner with Field Clinical Engineers to achieve business goals set forth within the territory/district and document quarterly activities utilizing provided business tool(s)
    • This includes Caspio for patient pipeline management and Salesforce CRM
  • Work in close cooperation with Regional and National Sales Management regarding all aspects of territory performance, including overall sales, customer satisfaction, execution of business plan, and reporting mechanisms.
  • Develop relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to identify key decision makers

Requirements:

Qualified candidates will have the following professional skills for this unique opportunity:

  • Bachelor of Science or Bachelor of Arts required, advanced degree such as an MBA a strong asset
  • Minimum 8 years sales experience within the medical device industry.  Experience with Class III implantables highly desired
  • Proven track record as a consistent top sales performer, preferably in a neurologic focused industry with active implantables, cranial (ENT) implanted devices, or in sales of imaging/robotics/navigation systems for minimally invasive neurosurgery
  • Demonstrated success as an individual performer yet effectively leverage team selling to meet and exceed customer needs
  • Proficiency in strategic account planning and written development plans
  • Demonstrated success in working collaboratively with corporate contacts such as Field Clinical Engineers and case management teams to aid clinicians in their epilepsy practice
  • Consistent performance under corporate Business Conduct and AdvaMed compliance.
  • Demonstrated verbal, written communication and presentation skills
  • PC and mobile based communication at a professional level, suited for peers, for corporate and for customer contact
  • Business analysis and sales tracking skills
  • Required travel to customer clinics, hospitals and offsite meetings approximately 70%-80% of the time
  • Valid Driver’s License

Physical Requirements

  • The physical demands of the position require full mobility along with transporting product bags, up to 35 pounds.

Field Clinical Engineer - Florida

Responsibilities:

  • Work effectively as part of a field team to advance the adoption of NeuroPace products in a commercial environment.
  • Facilitate the conduct of clinical trials by working with clinical investigators and NeuroPace clinical and regulatory personnel in a professional and ethical manner.
  • Insure patient safety to the maximum extent possible by adhering to all applicable regulations, standards and requirements.
  • Perform on-site training for physicians and allied health personnel.
  • Accurately and clearly present technical material to customers in small and large group settings.
  • Perform detailed reporting of product problems.
  • Provide detailed feedback for product improvement for existing products.
  • Provide input into the product development process for future products.
  • Support in-house personnel (engineering, clinical, manufacturing, legal, etc.) as requested to achieve company goals.
  • Represent the company in a professional manner at all times.
  • Be available via pager or cell phone at all times (nights and weekends included) except when on vacation or at other times when alternate coverage has been arranged.

Requirements:

  • BS degree or higher in technical, scientific or health field.
  • Demonstrated curiosity about the brain through relevant work experience, coursework and degree programs, research positions or internships.
  • Medical device experience is a plus, but not essential.
  • Ability to adapt to constantly changing scenarios and work as part of a team.
  • Ability to clearly present technical material.
  • Advanced user of MS Word, Excel, PowerPoint and the ability to quickly learn new applications.
  • Excellent writing skills.
  • Must be able to clearly and concisely communicate with patients, physicians and nurses as well as individuals at all levels within the company.

Physical Requirements

  • Ability to maneuver in the operating room environment during sterile surgical procedures.
  • Ability to lift 30 lbs
  • Able to travel up to 20%-50% of the time (dependent on geographic coverage area). Requires valid US Driver License and ability to drive to accounts within 200 miles.

Field Clinical Engineer - Michigan

Responsibilities:

  • Work effectively as part of a field team to advance the adoption of NeuroPace products in a commercial environment.
  • Facilitate the conduct of clinical trials by working with clinical investigators and NeuroPace clinical and regulatory personnel in a professional and ethical manner.
  • Insure patient safety to the maximum extent possible by adhering to all applicable regulations, standards and requirements.
  • Perform on-site training for physicians and allied health personnel.
  • Accurately and clearly present technical material to customers in small and large group settings.
  • Perform detailed reporting of product problems.
  • Provide detailed feedback for product improvement for existing products.
  • Provide input into the product development process for future products.
  • Support in-house personnel (engineering, clinical, manufacturing, legal, etc.) as requested to achieve company goals.
  • Represent the company in a professional manner at all times.
  • Be available via pager or cell phone at all times (nights and weekends included) except when on vacation or at other times when alternate coverage has been arranged.

Requirements:

  • BS degree or higher in technical, scientific or health field.
  • Demonstrated curiosity about the brain through relevant work experience, coursework and degree programs, research positions or internships.
  • Medical device experience is a plus, but not essential.
  • Ability to adapt to constantly changing scenarios and work as part of a team.
  • Ability to clearly present technical material.
  • Advanced user of MS Word, Excel, PowerPoint and the ability to quickly learn new applications.
  • Excellent writing skills.
  • Must be able to clearly and concisely communicate with patients, physicians and nurses as well as individuals at all levels within the company.

Physical Requirements

  • Ability to maneuver in the operating room environment during sterile surgical procedures.
  • Ability to lift 30 lbs
  • Able to travel up to 20%-50% of the time (dependent on geographic coverage area). Requires valid US Driver License and ability to drive to accounts within 200 miles.

Field Clinical Engineer - Texas (Houston)

Responsibilities:

  • Work effectively as part of a field team to advance the adoption of NeuroPace products in a commercial environment.
  • Facilitate the conduct of clinical trials by working with clinical investigators and NeuroPace clinical and regulatory personnel in a professional and ethical manner.
  • Insure patient safety to the maximum extent possible by adhering to all applicable regulations, standards and requirements.
  • Perform on-site training for physicians and allied health personnel.
  • Accurately and clearly present technical material to customers in small and large group settings.
  • Perform detailed reporting of product problems.
  • Provide detailed feedback for product improvement for existing products.
  • Provide input into the product development process for future products.
  • Support in-house personnel (engineering, clinical, manufacturing, legal, etc.) as requested to achieve company goals.
  • Represent the company in a professional manner at all times.
  • Be available via pager or cell phone at all times (nights and weekends included) except when on vacation or at other times when alternate coverage has been arranged.

Requirements:

  • BS degree or higher in technical, scientific or health field.
  • Demonstrated curiosity about the brain through relevant work experience, coursework and degree programs, research positions or internships.
  • Medical device experience is a plus, but not essential.
  • Ability to adapt to constantly changing scenarios and work as part of a team.
  • Ability to clearly present technical material.
  • Advanced user of MS Word, Excel, PowerPoint and the ability to quickly learn new applications.
  • Excellent writing skills.
  • Must be able to clearly and concisely communicate with patients, physicians and nurses as well as individuals at all levels within the company.

Physical Requirements

  • Ability to maneuver in the operating room environment during sterile surgical procedures.
  • Ability to lift 30 lbs
  • Able to travel up to 20%-50% of the time (dependent on geographic coverage area). Requires valid US Driver License and ability to drive to accounts within 200 miles.

Manufacturing Engineer - Mountain View

Job Description

The Manufacturing Engineer is responsible for supporting all aspects of Manufacturing Operations at NeuroPace.

Maintain quality standards in and around manufacturing areas, ensuring a safe work environment for all personnel and helps to develop a culture of accountability, continuous improvement, and collaboration.

 

Responsibilities:

  • Write, review, and improve manufacturing procedures and forms in compliance with the quality system, ensuring accuracy and consistency.
  • Collaborate with Manufacturing and Development Engineers to create, review, and maintain manufacturing routers. Including verifying manufacturing labor times are properly calculated.
  • Support departmental responsibilities associated with training and qualifying manufacturing assemblers.
  • Assist in creating schematics and dimensional drawings for the Manufacturing
  • Support improvement programs for new and existing manufacturing programs/processes.
  • Participate in root cause investigations and corrective actions.
  • Propose alternative methods to continuously improve and optimize operating procedures, work flows, and data management.
  • Support activities related to validation of new and reworked equipment in the manufacturing areas.
  • Respond to manufacturing emergencies.
  • Maintain safety, quality, and GMP standards across all manufacturing areas.
  • Perform responsibilities while complying with NeuroPace Quality systems procedures.

 

Requirements:

  • BS degree in mechanical, manufacturing or industrial engineering or similar field, or an AS degree and 4+ years or work experience in a related field.
  • Very strong aptitude for mechanical work.
  • Proficient in the use of Pro/E or other solid modeling software. Familiar with industry standard drafting and tolerance practices; proficient in Office PC applications.
  • Ability to solve practical problems and deal with a variety of variables in pressure situations.
  • Requires working knowledge in DFM, Lean Six Sigma methodologies, as well as DOE and Statistical Process Control.
  • Effective verbal and written communication skills.
  • Excellent attention to detail, flexible, and adaptable to change.
  • The ideal candidate must be self motivated, highly organized, and resourceful in solving manufacturing issues. In addition, posses a well-developed team orientation with critical thinking and problem solving/analytical skills.

Equipment & Facility Technician - Mountain View

Job Description:

    Responsible for supporting all aspects of manufacturing operations and facilities maintenance at NeuroPace. With direction from the Equipment and Facilities Supervisor, provide support for daily manufacturing maintenance operations and facilities activities.  Actively participates in the preventive maintenance and calibration programs.  Monitor and support manufacturing areas, perform daily equipment set-up, and make adjustments or repairs as required.  Respond to employees’ requests for facility’s support.  Maintain quality standards in and around manufacturing areas ensuring a safe work environment for all personnel and help to develop a culture of accountability, continuous improvement, and collaboration.

Responsibilities:

  • Maintain CMMS database, work orders, and ensure all applicable equipment is within the maintenance/calibration intervals.
  • Perform Calibration/Maintenance
    • On ESD workstations.
    • On SMC filter stacks.
    • On Static Ionizer.
  • Perform preventative maintenance
    • On the HVAC systems which supports manufacturing and administrative areas.
    • On all manufacturing related equipment.
    • On the facility as required.
  • Collaborate with Manufacturing Engineer(s) to ensure all existing manufacturing equipment is in order, available, validated and ready to produce when needed as per production schedule.
  • Provide technical support on equipment/facilities for validation and development purposes.
  • Monitor the use and inventories of spare parts, maintenance supplies, equipment, and initiate re-ordering when necessary
  • Respond to manufacturing and/or facilities emergencies, which may include afterhours and/or weekends
  • Maintain safety, quality, and GMP standards across all manufacturing areas.
  • Respond to daily facilities requests including but not limited to: moving filing cabinets, fixing squeaky or unleveled doors, touch up painting, seismic bracing, replacing light bulbs, setting up for company meetings, installing furniture, etc., as needed.
  • Perform responsibilities while complying with NeuroPace Quality systems procedures.

Requirements:

  • High School Diploma (or equivalent) required, AS or higher college degree preferred.
  • 3-5 years maintenance/equipment experience, preferably 2+ years working within a GMP and/or ISO 13485 environment.
  • 2-4 years’ facility maintenance experience, preferably in an FDA regulated site.
  • Very strong aptitude for mechanical work
  • Proficient in the use of hand and power tools
  • Strong understanding of basic electronics, including electrical circuit fundamentals
  • Effective verbal and written communication skills, including written reporting on failure analysis.
  • Proficient in office PC applications, including Word and Excel.
  • Ability to lift 50-75 lbs
  • Excellent attention to detail, flexible, and adaptable to change.
  • Must be self-motivated, highly organized, and resourceful in solving manufacturing issues, requiring minimal direct management.
  • Well-developed team orientation with strong leadership, critical thinking, and problem solving/analytical skills, are required.

Sr. Failure Analysis Engineer - Mountain View

Job Description:

The primary responsibility is to perform root cause electrical failure analysis and characterization of a medical implantable neurostimulator and the associated external support equipment and applying analysis findings to assess risk to associated production.

Responsibilities:

  • Conduct root cause analysis of electrical failures that occur at any level of assembly including wafer, chip scale package, circuit board assembly, and final device both from manufacturing test and field returns.
  • Gain an understanding of the custom integrated system on a chip, the automated test systems, Python and TCL scripting to characterize hardware.
  • Understand the application of various analysis techniques available at local labs to support failure analysis.
  • Communicate failure analysis findings accurately and concisely to management verbally and in well documented written reports.
  • Analyze the scope of the risk associated with each failure mode.
  • Create and maintain a searchable repository of failure investigations.
  • Propose and implement methods for tracking failure trends.
  • Work with Quality Engineering to propose and implement corrective action.
  • Work with Clinical Engineering and Quality Engineering to address field return due to suspected failures.

Requirements:

  • Bachelor’s of science in electrical engineering and a minimum of 5+ years previous experience.  Prior failure analysis experience strongly preferred.
  • Knowledge of semiconductor and printed circuit board design, manufacturing processes, test, and analysis.
  • Experience in failure analysis and versed in failure analysis tools and techniques.
  • Able to work independently or to assemble and manage an interdisciplinary team of in-house and outsourced resources as needed to conduct analysis.
  • Able to work with manufacturing personnel to understand manufacturing processes and how they relate to failure modes.
  • Able to work with automatic test equipment to understand how tester characteristics relate to failure modes.
  • Outstanding communication and record keeping skills are absolutely essential.

Culture & Values

NeuroPace is dedicated to developing, manufacturing and marketing safe and effective medical devices that improve the quality of life for patients with neurological disorders. Company priorities include the development of high quality products focused on customer needs and the maintenance of a work environment where employees are respected and encouraged to excel.

By fostering individual performance, teamwork and the spirit of partnership, we provide both the tools and the environment to help employees excel as individuals as well as team members.

Benefits

Neuropace offers a comprehensive package including:

  • Pre-IPO stock option plan
  • 401(k) plan
  • Medical insurance with PPO and HMO options
  • Dental insurance
  • Vision insurance
  • Domestic partner health coverage
  • Life insurance
  • Long-term disability insurance
  • Section 125 flexible benefits program, including Health Care Spending Accounts and Child Care Spending Accounts
  • Section 529 college savings plan
  • Three weeks paid vacation to start
  • Eleven paid holidays
  • PTO for sick time and family emergencies
  • Other benefits
    – Health club membership
    – Patent awards program
    – Anniversary rewards
    – Casual dress – everyday
    – Company picnics, parties and barbecues
    – Fully stocked kitchen
    – and more!